To help me provide an accurate quote, please include the following details when enquiring about a cake:
You're welcome to send over inspiration photos to give an idea of the style you like. Please note: I do not replicate other cake makers' work exactly, but I can use your photos as a reference to create something unique in my own style.
Deposit
A 50% non-refundable deposit is required to confirm your order.
This must be paid within 48 hours of receiving your quote.
No deposit = No booking.
Final Payment
The remaining balance is due on the day of collection or delivery.
Payment Method
Bank Transfer
Payee Name: Martina's Bakehouse
Account Number: 39150978
Sort Code: 04-03-33
Late Payment
If the deposit is not paid within 7 days of quoting, the order will be cancelled.
Cancellation
Orders cancelled less than 5 days before the collection/delivery date will forfeit the deposit.
Once your cake has left our possession, we cannot take responsibility for any damage or melting caused by temperature or handling.
We can offer cakes that are gluten-free, egg-free, alcohol-free, or made without nuts. However, we cannot guarantee a completely allergen-free environment.
Some cakes may contain non-edible elements like support dowels, ribbons, and wires in sugar flowers.
Cakes are best consumed within 48 hours. Freeze leftover portions within 2 days, tightly wrapped and stored in an airtight container for up to 3 months.
Do not refreeze once defrosted.
Sugarpaste/fondant cakes should not be refrigerated.
If you're unhappy with your cake, notify us upon collection or delivery.
Refunds are considered only if the uneaten cake is returned and deemed unfit or not as described.
No refunds for change of mind.
We are not liable for delays due to unforeseen circumstances.
Thank you for your understanding.